Returns & Exchanges

At Apex Gaming PCs, we stand behind our craftsmanship and offer a 30-day return window for all hardware to ensure you are completely satisfied with your high-performance rig. If your system does not meet your expectations, our streamlined return process ensures a quick resolution.

Return Process

• 1.
  Initiate an RMA Request

  Contact our technical support team within 30 days of delivery to obtain a Return Merchandise Authorization (RMA) number and pre-paid shipping label.

• 2.
  Securely Package Your PC

  Place your gaming PC back into its original internal foam molding and double-box packaging to prevent any physical damage during transit.

• 3.
  Ship to Service Center

  Affix the provided shipping label and drop off the package at any authorized carrier location for expedited delivery to our quality control facility.

• 4.
  Inspection and Refund

  Once received, our technicians will inspect the hardware for integrity, and your refund or exchange will be processed within 5-7 business days.